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Help centre/Email delivery

Email delivery

Every article that touches email delivery, wherever it lives.

8 articles

Troubleshooting

Why aren't platform emails arriving?Check spam, then the address on the account, then your notification settings — in that order.›

Email marketing

Why do I need to verify a sending domain?Verified DNS lets your emails send as you@yourbrand — and is what keeps them out of spam.›How do I send my first campaign?Pick a template, write the message, choose an audience, test-send, then send — five steps, no surprises.›My emails aren't arriving — what should I check?Work the checklist in order: domain verified, bounces, spam complaints, content — then the deliverability page.›How do I send an email campaign to my customers?Compose it under Email > Campaigns, pick who gets it, send yourself a test, then send or schedule.›How do I choose who receives my campaign?Audiences are saved filters over the customer accounts linked to your workspace, with a live recipient estimate.›What do the numbers on my email dashboard mean?Totals, seven rates with health colours, an engagement chart, audience health and a per-campaign comparison.›My campaign emails aren't arriving — what should I check?Work the Deliverability page in order: domain verified, link branding, bounces, complaints, then the content.›

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