ECU files

Every article that touches ecu files, wherever it lives.

10 articles

Getting started

I'm new — how do I get my first file?From invite to downloaded file in five steps: sign in, fund the account, order, wait, download.

Orders

How do I place a tuning order?Upload the original file, identify the vehicle, pick a stage and options, and confirm.The delivered file has a problem — what now?Request a revision from the order page; refunds apply when a file cannot be fixed.How do I deliver a finished file?Upload the tuned file on the order page and deliver — the dealer is notified instantly.Where are the original files I uploaded?Every original ECU read you upload is kept in your file library — reorder from it without uploading again.A dealer says the file has a problem — what now?Revisions come back into your queue with the dealer's description; rework and redeliver on the same order.How do I look up a fault code?DTC search finds any diagnostic trouble code by number or keyword, so you can name the fault before you order.

Troubleshooting

My file upload keeps failing — what now?Most failed uploads are the connection dropping mid-transfer or the wrong file being picked — check both before retrying.

Your workspace

How do I connect my tuning tools?Save your Autotuner master credentials, enable them, and encrypted reads are decrypted on upload and re-encrypted on delivery.What is my private file database for?Upload your own ECU reads and WinOLS projects so file identification gets sharper for your dealers — and only for yours.

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