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Help centre/Notifications

Notifications

Every article that touches notifications, wherever it lives.

6 articles

Getting started

Is there a mobile app?The iPhone and Android apps focus on messages, orders, scheduling and tuner revenue. Manage your workspace in the web portal.›

Your account

How do I control which notifications I get?Every notification belongs to a category; mute a category per channel under Account → Notifications.›

Troubleshooting

I can't sign in — what should I check?Work through it in order: the right email, the password, the one-time code, then the lockout that catches most people.›Why aren't platform emails arriving?Check spam, then the address on the account, then your notification settings — in that order.›

Support

How do I reach my supplier or support?Message the supplier on the order, open a ticket for problems, and track both in Communication.›

Your workspace

Where do I find my notifications?The bell shows the latest; Communication → Notifications is the full searchable feed, with archive and deep links.›

Other topics

  • First steps
  • ECU files
  • Payments
  • Refunds
  • Currencies
  • VAT
  • Plans & limits
  • DNS
  • Email delivery
  • AI assistant
  • Sign-in & security
  • Mobile app

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