Is there a mobile app?

Yes. TheTuningGroup is available on iPhone and Android. Sign in with the same account to see your orders and conversations. The apps focus on everyday work; workspace setup and administration stay in the web portal.

What is the app actually for?

• Orders. Open existing orders, check their status and details, follow the conversation and download delivered files. Tuners can continue their order work, including delivery and revisions.
• Messages. Reply to conversations, website enquiries and WhatsApp messages where your account has access.
• Calendar. Tuners and administrators can view appointments, schedule meetings and manage appointment types and availability in the app.
• Revenue. Tuners can check their earnings away from their desk.

Push notifications let you know when an order or conversation needs attention. Your personal profile, security settings, notification preferences and sign-out remain available in the app.

Where do I manage my workspace?

Use the web portal for workspace and team settings, website and email tools, billing setup and other administration. Create new orders in the web portal too. These pages are not part of the iPhone or Android app; opening a link to one in the app offers a way to continue on the web.

How do I sign in on the app?

With the same email address and password you use in the browser. If your account uses a one-time sign-in code, the code is emailed exactly as it is on the web.

Signing in on your phone does not sign you out anywhere else — sessions are per device.

How do I control push notifications?

Open Account → Notifications to choose which categories send push notifications. Push and email have separate switches, so changing one does not change the other.

Your phone's own settings sit in front of that: if notifications are switched off for the app at the operating-system level, nothing arrives however the portal is configured.

The app is showing an old version of a screen

Check the App Store or Google Play for an update. App screens are bundled with the installed version, so reopening the app does not install a newer interface.