Getting started
Your first steps on the platform.
What is this platform, and who does what on it?Tuners run a tuning business here; dealers order tuned files from their tuner. One portal, two sides.I'm new — how do I get my first file?From invite to downloaded file in five steps: sign in, fund the account, order, wait, download.What am I looking at on my dashboard?Every card on the dealer dashboard explained: pending orders, balance, tickets, and the recent orders list.I've just been set up as a tuner — what do I do first?The first-week order: go live, set prices, invite a dealer, deliver the first order, get paid.How do orders actually reach me?Four inbound channels: your dealers' orders, the claim board, partner work, and website enquiries.Signing in, two-factor, and who can see whatHow sessions, one-time codes, password resets and role separation work across the portal.Is there a mobile app?The iPhone and Android apps focus on messages, orders, scheduling and tuner revenue. Manage your workspace in the web portal.
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