Support
Reaching your supplier and the platform team.
How do I reach my supplier or support?Message the supplier on the order, open a ticket for problems, and track both in Communication.What lands on my Tickets page?Your Tickets page is headed Dealer requests: the order conversations from your dealers, threads awaiting your reply first.What happens when an order is escalated?An escalated order is frozen for arbitration: you can still talk to the dealer, but only TheTuningGroup can move it.
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