Refunds

Every article that touches refunds, wherever it lives.

3 articles

Orders

The delivered file has a problem — what now?Request a revision from the order page; refunds apply when a file cannot be fixed.A dealer says the file has a problem — what now?Revisions come back into your queue with the dealer's description; rework and redeliver on the same order.

Billing & invoices

How do I refund or cancel an order?Cancel undelivered work, refund credits, or refund money on delivered orders — three tools, three cases.

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