How do I look up a vehicle before ordering?

Open Vehicle lookup in the portal. It answers "what can be done with this car" before you upload anything, with three ways to the same vehicle:

• Plate / VIN — decode a registration or a VIN (vehicle identification number) straight to the exact car.
• Search — type the make, model or specification.
• Browse — drill down make → model → generation → engine by hand.

What the result shows

A decoded plate shows the car itself — engine, emission class, first registration, VIN and the rest of the registry facts — and, when the engine is matched in the catalogue, the tuning gains: each available stage with its extra power and torque, and the price where pricing is shown. Add-on options available for the engine are listed alongside. From search or browse, picking the engine shows the same stages-with-gains panel.

Confirming a looked-up vehicle hands you straight into a new order with that engine already selected, so the lookup flows into ordering rather than being a separate errand.

What does "Estimated" next to a stage mean?

A stage marked Estimated carries figures calculated from the car's factory specification, not measured on that engine — it appears when the car is identified but no tuning data is held for its engine yet. The estimate shows what a remap typically delivers so the lookup is not a dead end, but quote it to your customer as an indication, never as a measured result.

An engine can also resolve with no standard stages listed at all; the panel says so, and you can still start an order for it and describe what you need.

Is this the same as the fault-code search?

No. Vehicle lookup identifies a car and what can be done with it; DTC search identifies a fault code (dtc-lookup). Use both before a tricky order: the lookup names the stage, the code names the problem.

If the car will not resolve

If a plate or VIN does not decode, switch to Browse and drill down to the car by hand — the result is the same. If the exact engine is missing there too, start the order anyway and put the vehicle details in the order notes, or open a support ticket naming the plate or VIN you tried.